Managed Services
Are you struggling to manage and maintain your IT infrastructure? Do you worry about cybersecurity threats and outdated legacy systems? At Qualcom, we understand the challenges that businesses face when it comes to IT management. That's why we offer Managed IT Services that are tailored to your specific needs. Our team of experts is equipped to handle all your IT requirements, so you can focus on running your business. From cloud migration to data management and mobile device management, we've got you covered. We provide real value to businesses in the Republic of Ireland, Northern Ireland/United Kingdom and The Channel Islands and our customer-focused approach ensures that we provide clear, concise, and informative solutions to all your IT challenges. Let us help you overcome all your IT challenges and take your business to the next level. Contact us today to learn more.
Endpoint Management
We will manage and secure all endpoints within your network, including laptops, desktops, mobile devices, and servers. We ensure that all your endpoints operate efficiently and securely, and that they are in compliance with your policies and standards.
Server/Endpoint Protection
We will protect your servers and endpoints from potential threats such as malware, viruses, and cyber-attacks. We implement security measures such as firewalls, antivirus software, intrusion detection and prevention systems, and other security protocols to ensure the safety of your servers and endpoints.
Infrastructure Monitoring & Alerting
At Qualcom we believe prevention is better than cure. That’s why we actively monitor your entire IT infrastructure to detect and diagnose issues before they become major problems. Our monitoring can also help identify patterns and trends, which can inform your IT decisions and help you with long-term planning.
Notification with Qualcom Response
We will move swiftly to identify the site of an IT incident, contain the problem, and prevent it from escalating or spreading, then investigate the problem to determine the cause, scope, and impact of the incident. Once the problem has been contained and investigated, we will fix the incident and restore normal operations. We conduct a post incident analysis to identify any lessons learned and improve future incident response efforts.
Daily Backup Checks
We perform daily IT checks to ensure that all data backups are properly recorded and successfully completed. This is to ensure that your data is always backed up and can be easily recovered in case of any disaster or data loss.
Managed Microsoft 365
Microsoft Office 365 is a suite of productivity tools, including email, calendaring, document collaboration, and more, that are offered as a subscription-based cloud service. Qualcom’s Managed Microsoft Office 365 service provides your business with access to Microsoft's suite of tools while ensuring they operate efficiently and securely.
We can also provide assistance with onboarding, license management, security and compliance, and other aspects of Office 365 management to help you make the most of your investment in this platform.
IT Project Management
IT project management refers to the effective oversight of any information technology project that an organisation undertakes. Our experienced IT project managers take charge of planning, budgeting, executing, leading, troubleshooting, and maintaining these projects.
Automated Patch Management
Looking for an effective way to protect your business from potential security threats? Automated Patch Management is a critical component of any modern IT security strategy, and our service is designed to take care of the entire process for you. Our team of experts handles everything from identifying and testing patches to deploying them across your network, ensuring that your software and systems are always up-to-date with the latest security and performance patches. With our automated patch management process, you can enjoy the peace of mind that comes with knowing your systems are secure, while saving time and resources. Contact us today to learn more about how we can help protect your business.
Service Delivery Manager
Qualcom offers a dedicated IT Service Delivery Manager to oversee your organisation's technology needs. Our manager serves as a single point of contact for all IT concerns and works with you to develop a customised service plan. They ensure that our team delivers services efficiently and provide guidance on emerging technologies. Contact us to streamline your technology infrastructure and increase productivity.