Managed IT Services
Think of us as your IT Department. Technology is a constantly changing landscape, its hard even for the most seasoned companies to keep up. Our Managed services portfolio helps you predict your IT spend in one fixed monthly cost. Our team is on hand, to keep your systems running.
Qualcom understands the multitude of IT challenges businesses just like yours face in today's fast-paced digital world. From cybersecurity threats to outdated legacy systems, maintaining and managing your IT infrastructure can be a daunting task. You’re busy looking after your own business. That's where Qualcom's Managed IT Services come in. Our services are designed to handle all of your IT needs so that you can focus on your core business. We offer a range of services that can be customised to meet your specific needs, ensuring that your IT systems are secure, efficient, and up-to-date.
Read More ...Our team of skilled experts is equipped with the latest technologies and best practices to tackle all of your IT challenges. From cloud migration to data management and mobile device management, we provide comprehensive IT solutions for businesses in the Republic of Ireland, Northern Ireland/United Kingdom and The Channel Islands.
Qualcom's Managed IT Services are customer-focused, and we strive to provide clear, concise, and informative solutions to your IT problems. We pride ourselves on delivering real value to our clients, ensuring that their IT needs are met, and their businesses can run smoothly.
Our onboarding process is simple and hassle-free, with just four easy steps.
- You contact us to discuss your requirements. Depending on your needs, we may conduct a site survey to assess your current IT infrastructure.
- You meet your dedicated IT consultant, who will review the survey findings. No two businesses are the same. Your unique and so is our IT service. That’s why your IT consultant will listen carefully to you to understand your unique business requirements. Together, we'll identify the best IT solutions to meet your specific needs.
- You will receive a customised proposal outlining your agreed-upon IT requirements and the cost of your personalised service.
- We will assign you a dedicated IT account manager and an onboarding technical engineer to ensure a seamless transition to our managed IT services.
At Qualcom, we're committed to providing the best IT support services possible to help you optimise your IT strategy and achieve your business goals. Don't let IT challenges hold you back. Contact us today to learn more about our Managed IT Services and how we can help you grow your business.
Service Desk (Support Centre)
Our Service Desk is your primary point of contact for IT support or assistance. We provide proactive support and maintenance activities, including conducting system checks and running diagnostic tests to identify and prevent potential issues before they become critical. Our goal is to ensure that your IT system runs efficiently, and we resolve any IT issues promptly and professionally.
System Support
Our team will monitor and maintain your computer systems and software applications, including hardware components, operating systems, software applications, updating and patching software, and troubleshooting technical problems such as hardware failures or software errors. This helps maintain productivity and minimises the risk of data loss, downtime or system failure.
Third Party Supplier Management
Effortlessly master Third Party Supplier Management with us. We handle external vendor relationships, ensuring seamless operations, minimising risk, and cutting costs for superior IT services.
Trust us to streamline operations, mitigate risks, and ensure maximum value from your IT partnerships. Let us be your trusted partner in navigating the evolving landscape of Third-Party Supplier Management, ensuring your IT ecosystem thrives.
Field Service
At Qualcom, we understand that IT issues can disrupt your business operations and productivity. That's why we offer Managed IT Services that include on-site support. Our experienced technicians or engineers can come to your location to troubleshoot and resolve any IT issues you may be facing. We also provide training and support for your staff to help them better understand and utilise your IT systems. With our on-site support, you can have peace of mind knowing that your IT infrastructure is in good hands, and you can focus on your core business. Contact us today to learn more about how we can help you optimise your IT systems and improve your business operations.
Break/Fix Maintenance
We can also fix or replace broken IT hardware or troubleshoot system malfunctions. This service is typically used when something goes wrong with a system, such as a server, network switch, or desktop computer, data corruption, network issues, and virus or malware infections, and you do not have the expertise or resources to fix the issue yourself. We can quickly resolve the issue for you and get the system or hardware back up and running, minimising downtime and disruption to your operations. Think of us as your on-call IT Department.
Managed Services
Qualcom offers tailored Managed IT Services to handle cybersecurity, legacy systems, and all your IT needs, including cloud migration and data management. Our expert team focuses on customer-centric solutions for business growth. We are committed to providing a personalised approach to IT Managed Services, optimising your IT systems for maximum performance and efficiency, and supporting you whenever you need it. Welcome to our IT Managed Services for businesses in the Republic of Ireland, Northern Ireland/United Kingdom and The Channel Islands. Our team of experts can help protect your IT systems and digital information, ensuring that your business stays secure and productive.
IT Support Centre
Welcome to our IT Support Centre - your one-stop-shop for all your Managed IT Services needs in the Republic of Ireland, Northern Ireland/United Kingdom and The Channel Islands. Our team of technical experts is here to provide you with quick and efficient technical assistance whenever you need it. With our proactive approach to IT, we provide regular system maintenance and updates to prevent issues from occurring in the first place.
IT Health Checks
Qualcom offers tailored IT Health Checks to assess your IT infrastructure, including hardware, software, security, and data management. Our consultants provide a detailed report with recommendations for improvements. We will ensure that your systems are secure and operating efficiently to deliver maximum value for your business. Schedule an IT Health Check today to take the first step towards a healthier, more productive IT environment.
Reporting
Qualcom's IT Reporting Service provides detailed insights into network security, endpoint security, data protection, compliance, and third-party risk management. We use industry-leading tools to identify critical security issues and vulnerabilities, helping you prioritise security efforts and reduce the risk of cyber-attacks. Our machine learning algorithms and advanced reporting techniques ensure accurate and up-to-date information. Contact us today to protect your business and safeguard your IT environment.