Field IT Engineers

Field IT Engineers

Downtime can be expensive.  There are times when remote services just don’t’ cut it. Our Team of Field Service Engineers stand ready to support you from our 5 nationwide hubs. Whether it is a site visit, or an emergency response we can help you today.

At the heart of every business lies a well-maintained IT system. Our team of skilled Field IT Engineers understands the importance of a well-functioning IT infrastructure and plays a critical role in ensuring that your systems are installed and maintained properly.

With nationwide coverage in Republic of Ireland, Northern Ireland/United Kingdom and The Channel Islands, our Field IT Engineers can install, maintain, and repair your IT hardware and software, including servers, workstations, networking equipment, and security systems, at your location.

Their expertise in various industries, including telecommunications, healthcare, manufacturing, and finance, enables them to provide you with a tailored solution that suits your unique business needs.

Nationwide Break Fix Support

Experience seamless hardware support with our swift and reliable Hardware Break Fix Solutions. Whether it's a non-responsive computer or a troublesome printer, our rapid-response team is here to swiftly identify, resolve, and replace hardware as needed, minimising downtime and optimising productivity.

Our nationwide service ensures you only pay for IT support when you need it, making it ideal for businesses with limited budgets or small IT infrastructures. Beyond reactive troubleshooting, we proactively identify the root causes of issues, reducing unpredictable costs and preventing future disruptions. Trust us to keep your business operational with convenience, expertise, and peace of mind.

 

Management of Warranty Process

At times, IT equipment or software can fail within its warranty period, which is why we offer a Warranty Management Service. We can manage and process any warranty claims for your IT hardware and software, ensuring that your equipment is repaired or replaced in a timely manner. Our team will submit your warranty claim to the manufacturer or supplier, track the status of your claim, and keep you informed throughout the process. This service ensures that your IT equipment and software are kept in good working order, reducing downtime, and maximising your return on investment in technology while helping you avoid unnecessary costs associated with repairing or replacing equipment outside of the warranty period.

Electronic Point of Sale (EPOS) Support

Our team provides comprehensive support for your Electronic Point of Sale (EPOS) systems. From installation to troubleshooting issues to regular maintenance and training, we ensure your EPOS systems are always up and running, helping you provide seamless service to your customers.

Elevate your business with our EPOS Support services. Our experts specialise in seamless EPOS system management. Whether it's troubleshooting, routine maintenance, or essential updates, we excel in providing hassle-free EPOS support. Focus on your customers while we ensure your EPOS systems perform flawlessly.

Moving Office

If you are moving to a new location we can look after the relocation of all your IT infrastructure and technology to a new physical location. This includes moving computer equipment, servers, routers, and other hardware, as well as migrating software and data to the new location.

This process will involve several steps, including the planning and preparation of the new location, the coordination of the move with various service providers, such as internet and telephone providers, and the actual relocation of the IT equipment.

We will ensure that your office move is completed smoothly and efficiently, with minimal downtime and disruption to your operations. We will test the new location's network and infrastructure for you, coordinate with the relevant departments to ensure a smooth transition, as well as providing training and support to users to ensure they are able to access and use the new technology.

We can ensure that your next office move is effected with minimal disruption while ensuring that your technology infrastructure is set up correctly in the new location and ready for you when you move in.

Electronic Point of Sale (EPOS) Installation

Streamlined EPOS Installation, Guaranteed

We offer professional installation of EPOS systems tailored to your business needs. Our team ensures a smooth and hassle-free installation process, setting up your systems for optimal performance from day one with minimal downtime.

Experience effortless EPOS system integration with our EPOS Installation service. Our proficient team handles the entire setup process, configuring both hardware and software to perfection. Transform your business operations with a user-friendly and efficient EPOS system, installed by experts you can trust.

Projects Services

Projects Services

We can manage your hardware projects from start to finish, freeing up your time and resources. We can also provide you with a range of project services to help you with the installation of hardware, such as EPOS and IT hardware. We have experts on hand to assist you with the planning, design, and implementation of your hardware projects.

Our comprehensive Project Services encompass intricate EPOS and IT hardware installations. We lead with expertise, ensuring your projects run seamlessly from planning to execution. Upgrade your EPOS systems, expand your IT infrastructure, and thrive with solutions designed for excellence.

Relax in the comfort of knowing that your hardware projects are in the hands of experienced professionals. Upgrade your business operations with our Installation Hardware Services. Whether it’s EPOS or IT hardware, our team of experts provides professional installation services for a wide range of hardware. We ensure each installation is completed correctly and efficiently, setting the foundation for your business’s success.

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